Object
These legal conditions regulate the use and access conditions of the website (www.amm-ceramics.com).
Using or accessing this site implies that you acknowledge having read and understood these legal conditions of use, and agree to comply with them in their entirety.
If you as a user do not agree with any of these conditions, you must stop accessing this site.
Site ownership
In accordance with Law 34/2002, of July 11 and other applicable legislation, we inform you that this website www.amm-ceramics.
This entity has its registered office at calle Avall nº13 bajo 25211 Florejacs, Lleida, Spain.
Unless expressly stated otherwise, communications with AMM Ceramics may be made by ordinary mail at the physical address or by email. The company will contact the User via email, at the address in its possession or provided in this regard.
Site operation
AMM Ceramics reserves the right to modify, at any time, unilaterally and without prior notification to its users, the contents, structure, operation or access conditions of this site.
However, users of the site are aware and accept that some of the information contained therein could be incorrect, incomplete or outdated, or contain typographical errors. AMM Ceramics is not obliged to update the content of this site and will not be responsible for the non-updating of the information. It is the sole responsibility of the user to evaluate the accuracy and / or usefulness of any information, advice, opinion, or any other content available through this site.
Likewise, AMM Ceramics reserves the right to temporarily suspend, without prior notice, access to this site to carry out maintenance, updating, improvement or repair operations.
The user is prohibited from using this website to send, transmit or publish any illegal, threatening, libelous, defamatory, propagandistic, scandalous, obscene, pornographic material, or any other material that could give rise to civil or criminal liability. in accordance with the applicable legislation, these facts for which the user will be responsible in any case.
AMM Ceramics does not guarantee that this website or the servers that host it are free of viruses and other potentially dangerous software, as well as the availability, continuity, usefulness and infallibility of the operation of this site, its services or its contents; nor the legality, reliability or usefulness of the information and content provided by third parties through this site.
In general, this site can only be used by natural and legal persons with sufficient legal capacity in accordance with the applicable legislation. Exceptionally, minors who have previously obtained the authorization of their parents or legal guardians may use the site, who will be responsible for the use that the minor in their charge makes of the site.
User behavior. Prohibitions
The use of the contents and services offered by AMM Ceramics will be at the sole risk and responsibility of the user.
The company does not assume any duty or commitment to verify or monitor the content and information entered by users.
The user agrees to use the website and all its content and services in a diligent manner, always subject to the Law, good customs, and these general conditions, always maintaining respect for other users.
Likewise, the user agrees to make appropriate use of the materials and information contained in the website, not using them to carry out illegal activities or activities that constitute a crime, that violate the rights of third parties, or that violate the regulation on intellectual property and industrial, or any other rules of the applicable legal system, being the only responsible to AMM Ceramics and third parties for the breach of what is established herein.
The user undertakes not to transmit, introduce, disseminate or make available to third parties, any type of material and information contrary to the Law, morals, public order and these general conditions of use.
In any case, the user must always provide truthful information that cannot lead to any type of confusion, as well as correct identification data, and never impersonating or on behalf of third parties.
In relation to the violation of any irregularity, remember that the IP address of your computer is recorded by simply accessing our website.
Protected areas of the website
Generally, access to AMM Ceramics services will not require a subscription or User registration.
The use of certain services may be subject to the prior obtaining of a personal account by registering the user. This registration will be carried out in the manner expressly indicated on the website.
This site may contain restricted access areas, protected by identifiers and passwords or other security mechanisms. The user will not try to access these restricted access areas if he is not duly authorized by AMM Ceramics nor will he try to bypass or manipulate the protection mechanisms established by it.
The user who has been authorized by AMM Ceramics to access any of these protected areas will be solely responsible for keeping strictly secret, and not disclosing to third parties, the identifiers, passwords and other security methods that AMM Ceramics makes available to them to access protected areas. The user will therefore be solely responsible for the damages derived from not keeping the aforementioned security mechanisms secret.
The user is informed that the attempted unauthorized access to the restricted access areas of this site may be subject to civil and / or criminal liability.
Intellectual and industrial property
All the contents of the site, including the illustrative and non-limiting title, trademarks, logos, graphics, images, sound and video files, software, programming code, texts, icons, and the names that identify services (hereinafter " the materials ") are the property of AMM Ceramics and are protected by current legislation on intellectual and industrial property rights.
User access to this site does not imply any type of waiver, transmission or assignment, in whole or in part, of said property rights, for this reason, access to these contents or elements does not, under any circumstances, grant the user the possibility of its copying, sale, modification, reproduction, publication, assignment, transmission, or creation of new products or services derived from the information and elements contained herein.
That is why the user of this site may not, except with the express written authorization of AMM Ceramics, copy, distribute, download, modify, delete, erase, alter, publish, transmit, or take advantage of in any way the materials that contains.
The user does not acquire rights or license in relation to the service or the elements in it, except the limited right to use the service in accordance with the applicable conditions. You can only use the contents or elements that you access through the services of AMM Ceramics for your own use and needs, committing yourself not to carry out either directly or indirectly a commercial exploitation, or of the services, or of the materials, elements. , or information obtained through them.
Data protection and privacy
By accepting the conditions, you agree to provide us with valid personal data that allow the provision of the service by AMM Ceramics and your correct identification as a registered user.
These personal data that you must provide us are essential for sending information and / or orders and preparing invoices.
The absence of these data or its inaccuracy will make it impossible to perform the information services.
The data provided is stored in a file owned by AMM Ceramics that complies with current regulations on data protection and is registered in the Registry of the Spanish Agency for Data Protection.
AMM Ceramics undertakes to comply with the duty of secrecy of such data, as well as to treat them with confidentiality, assuming the necessary measures to avoid their alteration, loss, treatment or unauthorized access, as established in Organic Law 15 / 1999, of December 13, Protection of Personal Data.
(1) Responsible
Who is responsible for the processing of your data?
Identity: AMM Ceramics
Data Protection Officer: AMM Ceramics
Contact: info@amm-ceramics.com
(2) Purpose
For what purpose do we process your personal data?
We inform you that the personal data you provide us will be processed in files in order to provide the services and / or information requested.
How long will we keep your data?
The personal data provided will be kept as long as the deletion is not requested by the interested party.
(3) Legitimation
What is the legitimacy for the processing of your data?
The legal basis for the treatment of your data is the execution of the registration contract to our website as well as receiving information that you voluntarily request.
(4) Rights
What are your rights when you provide us with your data?
- Interested persons have the right to access their personal data, as well as to request rectification.ion of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
- In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. AMM Ceramics will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
- The interested party has the right to file a claim with the official body.
-The interested party has the right to withdraw his consent.
To make use of your rights, you can contact directly by email to info@amm-ceramics.com.
You also have the option to delete your user account from the My Account section.
(5) Origin
How have we obtained your data?
The personal data that we process at AMM Ceramics come from:
Web form.
The categories of data that are processed are:
- Name
- Telephone
- Postal Address
Specially protected data is not processed.
Cookies use policy
Cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognize the user .. The user's browser memorizes cookies on the hard drive only during the current session, occupying a minimum memory space and not harming the computer. Cookies do not contain any kind of specific personal information, and most of them are deleted from the hard drive at the end of the browser session (the so-called session cookies).
Most browsers accept cookies as standard and, regardless of them, allow or prevent temporary or memorized cookies in the security settings.
Without your express consent - by activating cookies in your browser - AMM Ceramics will not link the stored data with your personal data provided at the time of registration or purchase in the cookies.
What types of cookies does this website use?
- Technical cookies: These are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, access parts of restricted access, remember the elements that make up an order, carry out the process of purchasing an order, make the request for registration or participation in an event, use security elements during navigation, store content for the broadcasting of videos or sound or sharing content through social networks.
- Personalization cookies: These are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal, such as the language, the type of browser through which the user accesses the service, the locale from where you access the service, etc.
- Analysis cookies: They are those that are well treated by us or by third parties, allow us to quantify the number of users and thus carry out the statistical measurement and analysis of the use that users make of the service offered. For this, your browsing on our website is analyzed in order to improve the offer of products or services that we offer you.
- Advertising cookies: They are those that, well treated by us or by third parties, allow us to manage in the most efficient way possible the offer of advertising spaces on the website, adapting the content of the advertisement to the content of the requested service or to the use you make of our website. For this we can analyze your browsing habits on the Internet and we can show you advertising related to your browsing profile.
- Behavioral advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.
Third-party cookies: The AMM Ceramics website may use third-party services that, on behalf of AMM Ceramics, will collect information for statistical purposes, on the use of the Site by the user and for the provision of other services related to the activity of the Website and other Internet services.
In particular, this website uses Google Analytics, a web analytics service provided by Google, Inc. domiciled in the United States with headquarters at 1600 Amphitheater Parkway, Mountain View, California 94043. For the provision of these services, they use Cookies that collect information, including the user's IP address, which will be transmitted, processed and stored by Google in the terms set on the Google.com website. Including the possible transmission of said information to third parties for reasons of legal requirement or when said third parties process the information on behalf of Google.
The User expressly accepts, by using this website, the treatment of the information collected in the manner and for the aforementioned purposes. And it also acknowledges knowing the possibility of rejecting the treatment of such data or information by rejecting the use of Cookies by selecting the appropriate settings for this purpose in your browser. Although this option to block Cookies in your browser may not allow full use of all the functionalities of the website.
Information transmitted by users
This site may contain public forums, chat rooms ("chats") and other mechanisms by which users can express their opinion and exchange files in electronic format. The information, communications and files sent through these forums and rooms, along with the email addresses and other communications disclosed by users will not be considered confidential material.
When users transmit or publish any type of information to this site, they are granting AMM Ceramics authorization to use said information, including, without limitation, the use, reproduction, transmission, publication or sending of said information for any purpose, including, without limitation limitation, reproduction, disclosure, transmission, publication or submission of such information.
AMM Ceramics does not assume any responsibility for the content of the information or communications sent by its users through these areas.
Exclusion of guarantees and responsibilities
All the information contained in this site is provided "as is", without AMM Ceramics granting warranties of any kind, either express or implied, regarding the accuracy, reliability and integrity of this site. AMM Ceramics makes no warranty, explicit or implicit, including the title but not limited to, guarantees for breach of quality, merchantability or fitness for a particular purpose.
AMM Ceramics also does not guarantee that this website, or the servers that host it, are free of viruses and other potentially dangerous software.
AMM Ceramics does not guarantee the availability, continuity, usefulness and infallibility of the operation of this site, its services or its contents; nor the reliability or usefulness of the information and content provided by third parties through this site. Although AMM Ceramics makes every reasonable effort to guarantee the availability, access, continuity, and infallibility of the operation and its services, AMM Ceramics does not guarantee them, as they may be interfered with by numerous factors beyond its control. Consequently, it will not be responsible, (within the limits established in the current legal system), for damages of any kind caused to the user as a result of the aforementioned unavailability, access failures and lack of continuity.
Limitation of liability
AMM Ceramics will not be liable in any way for any direct or indirect damage, loss of profit or loss of data and / or customers arising from the use by users or the inability to use this website.
This site may contain hypertext links ("Links") and referrals to other sites and web pages that may not be controlled by AMM Ceramics in these cases AMM Ceramics will not be responsible for the content that may appear on said pages.
The user expressly agrees to exempt AMM Ceramics from any responsibility for the acts or omissions of the users based on the content hosted on this site.
The user expressly understands and accepts that any type of content, software or any other type of material that he downloads or obtains in any other way through this site is done at his own risk, and that he as a user will be solely responsible. of any damage or loss of data caused to your computer systems.
AMM Ceramics has used all reasonable means to ensure that the information contained in thissite is correct. However, users of the site agree to know that some of the information contained in this site could be incorrect, incomplete or outdated, or contain errors.
Right of exclusion and partial nullity
AMM Ceramics reserves the right to cancel, eliminate, or disallow the use of all or any of the services of the website to any user without prior notice if, at its discretion, and in any circumstance, the user is making use of wrong of it.
If a competent court decides that any of the provisions contained in these legal conditions is illegal or void, such provision will be excluded if legally required. The user expressly accepts that the rest of the provisions not excluded will not be modified, and that they will continue to be in full force.
Applicable Law and Jurisdiction
This site is located and operated from Spain. All questions relating to this site are governed by Spanish law and are subject to the jurisdiction of the competent Courts and Tribunals of Spain, without the principles of conflict of laws being applicable. In those cases in which the user does not have the status of consumer, or whose residence is outside of Spain, AMM Ceramics and the user will submit to the Courts and Tribunals of Barcelona expressly waiving any other jurisdiction that may correspond to them.
If the user decides to use or consult this site from outside of Spain, he must bear in mind that he does so on his own initiative, and that he is responsible for compliance with the relevant local laws.
Duration and review
Although the legal relationship between AMM Ceramics and the user, derived from the access and use of the site, has an indefinite duration, it will be considered terminated when AMM Ceramics modifies these general conditions. At the moment in which AMM Ceramics announces the modification of the general conditions, and the user accesses and uses the services and contents of the site, a new legal relationship between both parties of an equally indefinite nature will be considered initiated.
Notwithstanding the foregoing, AMM Ceramics is empowered to suspend, interrupt, or terminate unilaterally, at any time and without the need for prior notice or just cause, the provision of any of the services it offers.
AMM Ceramics reserves the right to revise, unilaterally and without prior notice, these terms of use at any time. The revised conditions will take effect as soon as they are published on this site. If the user makes regular use of this site, he should review the conditions regularly, and he will refrain from accessing the site if he does not consider any of the revised conditions acceptable.
Return policy:
AMM Ceramics is a small company and is responsible for the quality of its products, at the moment all sales are final and returns are not allowed. Each shipment is protected with a double cardboard box with ecological filling, in the event that the piece is damaged during shipment, do not throw the package away and send us an email with the order number and a photo of the piece and the package. damaged within 24 hours of receipt of the order to info@amm-ceramics.com
Shipping and handing
At AMM Ceramics we do everything possible so that your purchase reaches you as soon as possible.
In case there is no stock of a product for 2 to 3 weeks.
The times of the carrier vary according to the area and the choice of the same, most deliveries to the peninsula are made in 24 hours although the service is 48 hours, so it will depend on the area and load of packages that the delegation near your adress.
Orders sent to Ceuta, Melilla and the Canary Islands are only sent with the courier company Correos. For these areas you must send us a copy of your ID as required by the carrier.
Once we pack your order and deliver it to the carrier, you will receive a notification email.
The transport company is not obliged to deliver it at a specific time, except if you pay for the additional delivery service at a specific time. The carrier has a marked route and will deliver your order when it arrives at his address within that route.
At AMM Ceramics we do everything possible to ensure that your orders arrive within the estimated timeframes. Unfortunately, we cannot insure them 100% since once they are in the hands of the carrier, we cannot control any delays that may occur there.